Compechek found that their CX evaluation process for clients was sluggish, inefficient, and significantly limited.Now, their online customer experience management tool, ASK LISTEN RETAIN, leverages SurvetGizmo to power customer experience surveys and yield real-time CX insights on aglobal scale.
Having great customer experience time and again can — and should — be a leading differentiator for your company.
But great CX takes time, energy, and persistence. Learn how SurveyGizmo can help you consistently create rich experiences that make your customers come knocking.
From the very first point of interaction through becoming a customer and growing an account, companies know that providing an exceptional holistic customer experience is no longer a luxury -- it’s a necessity.
Map your customer journey and break it down into segments to provide greater focus and clarity on where the biggest improvements in your customer experience program can be made to provide the greatest benefits to your bottom line.
SurveyGizmo’s ability to integrate with other enterprise systems used by your organization means you determine how your SurveyGizmo data is used in other areas of your technology stack.
The SurveyGizmo InsightCanvas allows you to put a narrative to your Customer Experience data. Stakeholders from across the business can have a real-time, customized story attached to data from their journey segment.
Take action on customer experience data insights quickly by setting up custom workflows so data collected about any customer experience segment can be routed and analyzed by designated individuals and teams instantly.
"SurveyGizmo is an energetic company that understands quality customer service, and is on the cutting edge of technology. I'm excited to be in business with them, and they've provided immeasurable value to my company and its clients!"- Peter Kmyta, President, Compechek
SurveyGizmo gives you the power to decide which interaction points you want to collect information on, to make improvements to any part of the customer journey. Once that customer experience data is collected, taking action is easy with multiple ways to display, communicate, and distribute data to key stakeholders to always have a focus on exceeding customers’ expectations.